Shipping policy
Shipping Policy
Effective Date: [27/9/2026]
We are committed to providing a smooth and reliable delivery experience for customers across the United Arab Emirates. By placing an order with our store, you agree to the terms below.
1. Shipping Coverage
We currently deliver orders throughout the United Arab Emirates (UAE), including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.
2. Processing Time
Orders are normally processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
Estimated delivery time within the UAE is 1–3 business days after your order has been processed.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
4. Shipping Charges
Shipping fees will be displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions or special delivery rates.
5. Cash on Delivery
If Cash on Delivery (COD) is available, the applicable COD fee, if any, will be displayed at checkout.
Customers are responsible for providing a valid phone number and delivery address so the courier can successfully complete the delivery.
6. Order Tracking
Once your order has been dispatched, you may receive a shipping confirmation containing tracking information, where available.
Please use the tracking information to monitor your shipment.
7. Incorrect or Incomplete Address
Customers are responsible for providing accurate delivery information.
If an order cannot be delivered because of an incorrect, incomplete, or inaccessible address, additional delivery charges may apply for re-delivery.
8. Delayed Deliveries
Although we aim to meet the estimated delivery times, delays may occasionally occur due to circumstances outside our control, including courier delays, severe weather, public holidays, or operational disruptions.
We will make reasonable efforts to assist you in resolving delivery issues.
9. Damaged or Missing Packages
If your package arrives damaged, please contact us as soon as possible with your order number and clear photos of the package and product.
If you believe your package is missing or marked as delivered but you have not received it, please contact us so we can investigate with the delivery provider.
10. Delivery Refusal
If a customer refuses to accept an order, any applicable return, delivery, or handling costs may be deducted from the refund where permitted by applicable law and our Refund Policy.
11. Contact Us
For questions regarding shipping or your order, please contact us:
Email: [gulfnet.strore@gmail.com]
Phone/WhatsApp: [03036795948]